What We Offer
Our value added services
Home Delivery
Many recipients would like parcels delivered to their door, we can do this for you on request.
About us
Alefa provides an essential facility service for your international transport needs. Our mission is to organize parcels and mails deliveries in a reliable way, with ultimate care and the shortest possible delivery times. We make it easy for our customers, including the customs clearance process.
For any question, please get touch with us, We will study your request and will bring you response adapted to your needs.
Frequently Ask Questions
What items are prohibited by ALEFA?
- Aftershaves, Aerosole, Sprays, Parfums
- Battery/Lithium, Powerbank
- Dangerous, toxic and flammable goods, alcohol
- Medical Cannabis
- Firearms, ammunition and explosives, Konfetti
- Tobacco Products and Electronic Cigarette
What is the minimum weight I can ship?
The minimum weight we recommend is 5kg.
Are you shipping to the Province?
We can arrange it for you.
Is there still a deposit when picking up the goods?
No, you just need to collect your packet.
What is the maximum Size of Package?
It does not exceed 100 cm in dimension and 30Kg in weight.
Can I ship Auto parts with Alefa?
Yes of courses.
In case of damage what should I do?
The best way to minimize risk is to choose suitable External packaging and protect your goods with the right Internal packing and padding.
Do I need shipping insurance?
Shipping insurance is not required, but it is recommended if you are shipping an item of high value.
How long does shipping usually take?
within 8 business days with Air Freight and 50 Day with maritime to Mada.
What are the risks of maritime freight transport?
Natural disasters.
Delayed shipment: The most common causes of delay are circumstances of force majeure, like a storm for instance.
Humidity or extreme temperatures.
Why choose Alefa?
We propose to our customer:
- Trust
- Security
- Fast Delivery
- Cost saving
- Tracking